From Education toProduct Design: I spenta decade in education,but looking back, I wasalways a designer…

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01 — Learning, not screens

For most of my career, I designed learning, not screens. At TAL Education — one of the largest education companies in China — my real work was understanding students and teachers and shaping experiences around them.

02 — A sudden pivot

Then COVID changed everything overnight: our offline service had to move online. As the person who wore every hat — teacher, learning designer, and marketer — I became the bridge PMs and UX designers interviewed to understand our users.

03 — The part that clicked

Sitting in those conversations, translating messy classroom realities into product decisions, I noticed two things: I loved brainstorming solutions to human problems, and I had a real instinct for empathizing with users and cutting through complexity until a product felt clear.

04 — A new craft

What began as a pandemic pivot turned into a calling. I no longer wanted to just inform the design — I wanted to create it. That’s how I found UX: the place where a decade of understanding people meets the craft of building products that genuinely serve them.

A Few More Things About Me (That Aren’t On My Resume)

A box of a dozen filled donuts Min on a Pilates reformer A dinner table full of home-cooked dishes Min outdoors with her little one
Hunting for great donuts is my lifetime career!